7-Twenty Telephony – The New Service Revolution
Why Choose 7-Twenty Telephony?
- Provide customers with unparalleled service experience and maximum availability.
- Easily monitor, analyze and improve service levels across the organization.
- Increase organizational efficiency and optimize existing resources.
- Improve customer satisfaction and loyalty.
- Quickly achieve outstanding results.
7-Twenty Telephony creates an organizational customer oriented culture.
Designed for organizations that handle service and sales calls without a formal call center, 7-Twenty telephony boosts the level of customer service and satisfaction utilizing minimal managerial resources.
Monitoring all customer-facing personnel according to updated KPIs and providing real time insights, 7-Twenty telephony enables managerial staff to constantly improve customer service and internal communications. As result, the number of recurring conversations dramatically decreases, while organizational and financial efficiency increases.